# Unmatched service, every step of the way. Your HR tech partner should empower your success, not frustrate your efforts. At Quantum Workplace, we redefine what exceptional service means and give you the confidence that you've made the right choice. Let us show you what world-class support feels like. [Request a Demo](https://www.quantumworkplace.com/demo-request-legacy) .png?width=453&height=441&name=Body%20(3).png) ## Why HR executives choose Quantum Workplace ### 90% satisfaction score Highest satisfaction ratings for product, service, and customer value ### 73 Net Promoter Score Industry-leading NPS for HR and business technology ### 4.3 / 5 rating on ease of use and setup Rated highest in ease of use, deployment, and setup on Capterra ### 97% rating on value to the board room Top-tier satisfaction from customer CEOs and Board Members ## Hear from our customers who love us We have a wonderful partnership with Quantum Workplace. There was no disconnect between the expectations set in the sales process and the actual utilization of the platform. They are incredibly customer-focused and very nimble. We've been able to build deep relationships with a really great partner who is truly engaged in our success. ###### Nicole Davies VP of Talent Optimization, Valet Living The best part of working with Quantum Workplace is their dedicated team who is focused on ensuring we are successful with our engagement programs. ###### Michael Foss Chief Human Resources Officer, Neovia Logistics Although having software that meets your requirements is important, having a good support team is critically vital to your success. The team at Quantum Workplace has been phenomenal and really knows their stuff. Support is always helpful and quick to respond as well. ###### Melissa O. Talent Management Analyst, G2 Crowd Review What I like the best about Quantum Workplace is they act as a partner. They work with you to look at your issues and find solutions that best meet your needs. They are always very attentive and eager to help. ###### Stephanie S. Employee Development Manager, G2 Crowd Review The people at Quantum are experts. They make the process simple and provide excellent analysis and guidance so we can focus on actions and results. ###### Sonja T. Director of HR, Fossil Group As we continued our partnership with QW, we realized their high commitment to daily customer service needs, diligent project management processes, and, most importantly, genuine interest and care for our business success. I would recommend Quantum Workplace to any organization ###### Erin P. Organizational Development, G2 Crowd Review ## The teams behind the magic When you partner with Quantum Workplace, you'll be supported by a dedicated team who acts as an extension of your workplace. Along the way, you'll engage with various roles designed to help you succeed. - Customer Success Manager - Customer Implementation Manager - Insights Analyst - Support Team ## What to expect when you partner with us Implementation Success Plan Support Change Management Help Library ### Implementation Guidance Your onboarding experience will be seamless and successful with Quantum Workplace. We provide you with the all the necessary resources and tools to drive product education, adoption, and utilization across your workforce. And an actual human will walk you through each and every step of it. (We know, crazy right?) ### Success Plan & Executive Business Review During kick-off, we'll work with your leaders to create a Success Plan to better understand your company's challenges and goals. We'll help your employees navigate our product and solve any technical issues so can take the right actions, track progress, update your plan to help you achieve your overall objectives. ### Best-in-Class Support Our Support Team is your employee success sidekick. They’re not only readily available to Admin users—but your employees too! Let us help you free up your time and inbox. We’ll help with the technical questions and product guidance so you can stay focused on your success. ### Change Management Success Tools Change is hard. But we have all the resources and tools you need to drive excitement and adoption of your new performance tools. We offer easy-to-follow guides, comprehensive success sites, ready-to-use promotional templates, and customizable technical resources. ### Help Library From help docs to videos, our Help Library is full of readily available resources to educate you and your team on everything from product navigation and functionality to best practices. ## Customer support that seems too good to be true Many HR Executives think our support sounds too good to be true, until they start working with us. Here's what Quantum Workplace provides for every single customer. ### Available to all users ### Accessible via chat, email, or phone ### Fast and friendly responses ### Reachable 24/7/365 with AI-Assist "We had previously worked with a vendor that lacked quality customer support. Because of this, customer service was among our top decision factor in the shopping process. We wanted the ability to talk with a human and receive timely responses, which led us to go with Quantum Workplace. When talking with other Quantum Workplace customers they confirmed that everything we thought sounded too good to be true, was in fact, true." **Danielle Boyd** Chief Human Resources Officer at Rather Outdoors ## It's time to make the right choice. Don’t settle for less. Partner with Quantum Workplace to experience exceptional service and results. [Book Your Demo](https://www.quantumworkplace.com/customers/customer-experience)